ZDNet:

If you are like most small businesses, you are considering investing in a VoIP (Voice over Internet Protocol) phone system for your business, but are unsure of the costs and reliability.

You think you may experience some savings by reusing your existing company infrastructure, like network wiring, and may see a boost in productivity because of all the features that can come with VoIP, but you are not sure if you are ready to entrust your voice to the wild west of the Internet. We’ll explore ways to get the most out of an Internet-based PBX (Private Branch Exchange) deployment so that your calls are as cheap and reliable as you are willing to make them. And we’ll look at ways to help you decide how much risk your company can tolerate in the name of slashing phone bills.

Wait, but isn’t VoIP free?

Well, not exactly. If you make a call using VoIP to another user of the same VoIP network, then yes, this call could be free. This really depends on what the owner of that network has decided for their policy. If the owner of the network is you, as in the case of multiple IP PBX systems joined together, then yes, those calls are free. If you’re not calling another VoIP user, like in the case where a VoIP call is made to a cell phone, then the call needs to jump out of the VoIP network and “terminate” into the regular public phone network. That’s what you are paying for when you pay for VoIP service. Read full article.

No related posts.

Related posts brought to you by Yet Another Related Posts Plugin.